How can I view the status of my order?
Log in to your account Information page.
This page lists all your orders.
Click the date of the order whose status you wish to view.

How long will it take to receive my order?
Regular shipping times for domestic orders are based on processing time plus shipping time.
Standard delivery: orders will be processed within 2 to 5 business days,
and will arrive 5 to 9 business days from the date they were shipped.
Expedited delivery orders will be processed within 2 to 5 business days,
and will arrive 3 business days from the date they were shipped.
Express delivery orders will be processed within 2 to 5 business days,
and will arrive 2 business days from the date they were shipped.
Please note: For purposes of calculating total ship time, the date of purchase will be the following day for any orders received after 12 p.m. PST
These delivery times do not apply to shipments to Alaska or Hawaii.

Can you ship to a P.O. Box or APO/FPO address?
Unfortunately, we cannot. Our shipping partner is FedEx
so orders can't be shipped to a P.O. Box or APO/FPO address.
Please provide a valid postal address during checkout.

What are your shipping costs?
You can view an estimate of shipping costs by viewing your cart.
However, final shipping costs will be displayed on the Invoice you
see before confirming your order.

International Shipping
We ship worldwide, Buyer will be responsible for all shipping costs, taxes, customs fees; etc
All products are made in USA.

Will I be taxed?
In conformance with the laws of the State of California, shipments to
destinations in California State are charged sales tax of 9.25%, based on purchases of merchandise.

Is your website secure?
We utilize the latest technology for shopping and ecommerce security.
This site has security measures in place to protect the loss, misuse and
alteration of the information under our control.
All orders are transmitted over secure Internet connections using SSL
(Secure Sockets Layer) encryption technology.
All of your personal information including your credit card information and sign-in password are stored in encrypted format at all times.
Visa, MasterCard, and American Express also take significant security measures to protect your information.
If you are concerned about the safety of our online ordering system,
simply call us to place the order

What if I am not satisfied with my purchase?
We do our best to make sure that you are happy with your
purchase. If for some reason you are not satisfied with your purchase you may return your order for refund or replacement within 30 days of the date that your order was delivered. Items must be unused and unwashed, in their original condition, and in their original packaging complete with all tags, instructions, and inserts. Shipping and handling charges are not refundable and you will be subject to a 20% restocking fee. You may want to insure your return and/or ship it in a track-able fashion;
we cannot be responsible for lost or misdirected returns. After we receive your package, we will process your return or replacement within 48 hours. If you paid for your order with a credit card, a credit will be issued and will appear on your credit card statement.

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